FAQ

Programs and promotions

Deposit Match FAQ
Sep 3, 2026Published on Sep 3, 2026Sep 15, 2026Updated on Sep 15, 20262
Why haven't I received my reward or why can't I withdraw it?
May 22, 2026Published on May 22, 2026Aug 26, 2026Updated on Aug 26, 202632
OneFootball Credits Trade and Earn
Apr 9, 2026Published on Apr 9, 2026Aug 11, 2026Updated on Aug 11, 202671
Trade and Earn FAQ
Mar 30, 2026Published on Mar 30, 2026Aug 26, 2026Updated on Aug 26, 202626
What are the trading volume rules for the campaign?
Mar 26, 2026Published on Mar 26, 2026Aug 26, 2026Updated on Aug 26, 20261
What is the New User Full Rebate Program?
Mar 16, 2026Published on Mar 16, 2026Aug 26, 2026Updated on Aug 26, 20269
World Cup VIP Exclusive Gift Set FAQ
Dec 19, 2025Published on Dec 19, 2025Aug 5, 2026Updated on Aug 5, 2026323
Why can't I join or claim rewards from a campaign?
Jun 10, 2025Published on Jun 10, 2025Aug 26, 2026Updated on Aug 26, 202615,991
How do I use Merchant Coupon Code?
May 19, 2025Published on May 19, 2025Aug 26, 2026Updated on Aug 26, 202624
OKX Valentine's day crypto gift - terms and conditions (SEA region)
Feb 13, 2025Published on Feb 13, 2025Aug 26, 2026Updated on Aug 26, 20262
Referral Program FAQ
Jan 8, 2025Published on Jan 8, 2025Oct 5, 2026Updated on Oct 5, 202625,302
Affiliate FAQ
Dec 4, 2024Published on Dec 4, 2024Sep 15, 2026Updated on Sep 15, 2026729
Community Feedback Program Terms & Conditions
Jul 9, 2024Published on Jul 9, 2024Aug 11, 2026Updated on Aug 11, 20261
Why should I choose OKX affiliate program?
Apr 19, 2024Published on Apr 19, 2024Sep 7, 2026Updated on Sep 7, 202618
OKX Learn to Earn: BTC halving 2024 event rules
Mar 26, 2024Published on Mar 26, 2024Aug 26, 2026Updated on Aug 26, 20266,677

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