This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below. It must show your legal name and current residential address, and it must be complete, clear, official, and unaltered.Accepted documents Bank or neobank statement or letter — Issued within the last 3 months. Tax form, tax statement, or tax return — Issued within the last 12 months.

What types of instruments support Call Auction or Pre-open? Call Auction and Pre-open mechanisms are used for spot and perpetual futures trading pairs during listings. The applicable opening mechanism for each trading pair will be specified in the listing announcement. 3. Is there a limit to the number or size of orders users can place during the Call Auction? Yes, we apply a limit on the total size of orders that applicable users can place during the call auction.

It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?

Using limit orders as your preferred order type can help reduce trading costs.

Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.

Note: You're not allowed to perform withdrawals within 24 hours after you've changed your phone number You can change or reset your phone number, but you can't remove it.

Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device. Don't enter your OKX account details on unverified or suspicious websites, especially phishing sites imitating OKX.How can I respond immediately to threats?

What's this listing guide about? Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview?

Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.

Launchpad introduces users to whitelist drops, where they can gain priority access to upcoming NFT collections, products, or projects. Being part of a whitelist grants early access, exclusivity, and the potential to participate in presales. This feature has proven to be a game-changer for those seeking coveted NFTs before the wider public.What are examples of popular events that have been done in the past?

You'll find below a quick explanation of how to figure out what mode your current account is configured as.9. How can I figure out what mode my current account configured as?

Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.

You can apply directly in the OKX app: Complete Exchange KYC if you have not already Set up your OKX Pay account Open the Card application flow in the OKX app. Review and sign the cardholder agreement Select your repayment method: Autopay or Manual repayment. Your virtual card will be issued immediately upon approval.How long does the application take? The application requires you to maintain an OKX account and OKX Pay wallet.

Enhanced Due Diligence (EDD) If your account is flagged for higher risk (for example, high-volume transactions or politically exposed persons), we may request: Proof of address (utility bill, bank statement) Source of funds or wealth (for example, payslips, business documents) This step ensures transparency and compliance with stricter regulatory requirements4.

Should you have additional questions or concerns regarding the sanctions program in your jurisdiction, you can find additional information with your local regulatory authority. We have provided some examples below:United States Sanctions Programs and Country information with the U.S. Department of the Treasury United Nations Security Council Consolidated List of Sanctions adopted by member states