What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.

Sanctions are measures taken by various countries to influence the behavior, policy or actions of other countries, sectors, or individuals. They can be general or specific, as well as economic, financial, or political, and can restrict trade or movement. By far not all countries apply the same sanctions, and sanctions do not only attach to activities within a country’s borders. If there is one...

What is the OKX Card? The OKX Card is a virtual Mastercard charge card which is issued by Webbank, designed for OKX users who hold stablecoins and want to spend against their crypto without having to sell it. Your stablecoins stay in your account as collateral while you spend. Depending on your repayment method, you may be able to hold your crypto and pay in USD instead.Is this a debit card or a credit card?

What matters is that when conditions change the trade isn't stuck with a stale path. Over many trades the average outcome improves.Does it cost extra gas? Yes, a bit. The contract does extra pool comparisons onchain, which costs a little more gas. Usually the extra tokens you get back outweigh that. On chains with cheap gas (Solana, BSC), the overhead is small enough to ignore.Does it replace slippage protection? No. Slippage tolerance still defines the worst price you're willing to accept.

What are the common reasons a trigger order might fail? Here are the most common causes, the message you'll see, and what to do: 5% protection threshold exceeded - Place a new order when market conditions are less volatile. Insufficient balance - Top up your balance and place a new order. Token delisted - The order can't be retried. Choose a different token. Payment method invalid or expired - Update your payment method and place a new order.

What's Convert? Convert simplifies the crypto conversion process by eliminating the need for multiple trades or frequent asset transfers between accounts, providing you with a seamless experience. It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage.

Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?

What's the minimum and maximum amount I can convert into a single transaction? The minimum is close to zero, so a small balance can still be converted.The maximum depends on the asset and on the conditions applying to your account at that moment, so it isn't a fixed number and it can differ between two conversions of the same asset. Enter an amount and select Convert to preview it.

What are untradable assets? Untradable assets are crypto that OKX doesn't support, and can't be traded. To learn more about how to withdraw your untradable assets, see What should I do if I accidentally deposit crypto that OKX does not support? However, to improve our user experience, we support untradable asset withdrawals. Please note that untradable assets cannot be used for P2P trading.

OKX Drops is OKX's exclusive NFT initial offering platform. You can find various handpicked projects with builders, artists, creators, and celebrities here.What events does Drops support? Drops has successfully launched a wide range of activities, and you can now participate in various types of events, such as allowlist giveaway, mint, and airdrop subscriptions. Drops events are supported across...

A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but activities such as withdrawals and buy/sell crypto are not allowed.How do I create a sub-account?On the web Open OKX website...

Use what the panel shows rather than a fixed list, because it depends on the market and on your account. For more on how the shared order book works, see Unified USD orderbook FAQ.Will my crypto be sold automatically if the price falls? No. Crypto you buy on the spot market stays in your account until you sell it. Spot holdings don't expire.

A token airdrop is a marketing strategy employed by crypto startups such as Arbitrum and Zksync to promote their projects and new tokens, while also rewarding their early participants. It involves distributing the project's native cryptocurrency to current or potential users for free. Airdrops may have different requirements, such as the number of interactions with on-chain DApps, investment...

What is OKX Agent Trade Kit? OKX Agent Trade Kit is a toolkit that lets AI connect directly to the OKX platform to access real-time market data and execute trades. It works by translating complex trading interfaces into instructions that AI can understand and act on.How do I access Agent Trade Kit? Agent Trade Kit is only available on the web. Go to Trade > Agent Trade Kit.What can Agent Trade Kit do?

DEX Aggregator+ is OKX's upgraded decentralized exchange trading experience. Built on top of the existing aggregator routing, it introduces Intent Swap — a trade execution method that lets multiple professional solvers compete for your order, delivering better prices, especially on large trades.How does Intent Swap work? When you start a swap on OKX DEX Aggregator+, the system automatically...