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How do I turn on and sync multiple charts on a screen?
We generally support up to eight charts on the screen, but this may vary depending on your device and the platform version you are using.Can I use different timeframes on each chart? Absolutely. Each chart can be set to its own timeframe, making it easy to analyze various timeframes simultaneously.Are all trading tools and indicators available in multi-chart view?9 Aug 2024Published on 9 Aug 20245 Aug 2026Updated on 5 Aug 202634How to fix passkey error 50162 on Android devices
You can fix it by updating Google Play services or deleting the damaged passkey stored in your Google Password Manager.How to fix passkey error 50162? We recommend two solutions. Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services.8 Dec 2025Published on 8 Dec 202526 Aug 2026Updated on 26 Aug 20265,122How to fix Pay passkey error on Android devices
You can usually resolve the issue by updating Google Play Services or deleting the damaged Pay passkey stored in your Google Password Manager.How to fix Pay passkey error? We recommend two solutions. Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services.8 Dec 2025Published on 8 Dec 202526 Aug 2026Updated on 26 Aug 202663How Do I Fix a Corrupted OKX Wallet Browser Extension?
Clicking Repair may reinstall the extension, which can remove your locally stored wallet data.Method 3: Contact Customer Support If you are unsure how to proceed, please contact OKX Customer Support for assistance.How to Back Up Your Wallet's Local DataWindowsMicrosoft Edge In the browser address bar, enter: edge://extensions/ Locate the corrupted OKX Wallet extension and note its Extension ID.26 Jun 2026Published on 26 Jun 20265 Aug 2026Updated on 5 Aug 202639How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.10 Oct 2024Published on 10 Oct 202425 Aug 2026Updated on 25 Aug 202662Where do I find limits, fees and processing time details for cash withdrawal?
Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your withdrawal amount plus a fixed flat fee. Example: 1.5% + 1 USD fee If you withdraw 200 USD: 1.5% of 200 USD = 3 USD Plus 1 USD flat fee Total fee = 4 USD Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount.23 May 2025Published on 23 May 20255 Aug 2026Updated on 5 Aug 202650OKX DEX User Guide (Web)
How do I manage my wallet?Step 2: Deposit assets After securely backing up your wallet, you can deposit assets into your wallet to start trading. Tap Receive, search for the crypto you want to trade, and enter the asset details page to obtain the receiving address. Then, open another exchange or wallet and either paste the copied receiving address or scan the QR code to send the assets. For more details, refer to: How do I manage my assets in my OKX wallet?25 Aug 2023Published on 25 Aug 202321 Sept 2026Updated on 21 Sept 20261,030X Layer upgrade and OKT/OKB asset handling FAQ
After the burn, all OKB transferred to the black hole address will be automatically burned, manual OKB burns will stop, and the total supply of OKB will be fixed at 21 million.Will OKT deposits now also be exchanged at the same average closing price? Yes. OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time.13 Aug 2025Published on 13 Aug 20256 Aug 2026Updated on 6 Aug 202682Where do I find limits, fees and processing time details for cash deposit?
Percentage + flat fees This type of fee is a combination of both, so you'll pay a percentage of your deposit amount plus a fixed flat fee. Example: 1.5% + 1 USD fee If you deposit 200 USD: 1.5% of 200 USD = 3 USD Plus 1 USD flat fee Total fee = 4 USD Actual fees being charged will be displayed on the Deposit Preview screen before you submit. This fee amount will always be deducted from your deposit amount.23 May 2025Published on 23 May 20255 Aug 2026Updated on 5 Aug 202633Why did my identity verification fail?
Note: You can refer to How do I verify an individual account for specific requirements and check this link for more tips on verifying your selfie and ID. How do I check the failed reason for identity verification? You can check your email for the failed reason and submit it again by clicking the link. Learn more in Terms of Service.What should I do if I can't complete verification because my identity information is shared with a twin or family member?5 Sept 2023Published on 5 Sept 202325 Aug 2026Updated on 25 Aug 202611,671How do I explore new trading opportunities on OKX?
Head over to the trading screen and select Feed on the trading chart screen Proceed to select Feed option on the trading chart page The Feed allows you to explore news and updates from the X platform that are directly related to the token displayed on the chart Once on the page, you can view the current news update17 Jan 2025Published on 17 Jan 20255 Aug 2026Updated on 5 Aug 20263Where do I find limits, fees and processing time details for cash withdrawal?
The fee as displayed on the withdrawal page for app The fee as displayed on the withdrawal page for web Examples of fees charged: Flat fees A fixed amount charged no matter how big or small your withdrawal is. Example: If the flat fee is 3 USD, you’ll always pay 3 USD whether you withdraw 10 USD or 1,000 USD. Actual fees being charged will be displayed on the Preview screen before you submit. This fee amount will always be deducted from your withdrawal amount.11 Apr 2026Published on 11 Apr 202611 Aug 2026Updated on 11 Aug 2026How can I troubleshoot web or app issues?
If issues persist, select Clear Data (this logs you out but fixes many deep bugs).For iOS Navigate to Menu (9-dot icon) > About OKX > Clear cache. If this option is unavailable, deleting and reinstalling the app achieves the same effect. Important Note: if you have created a Web3 wallet, back up your wallet first. Learn more here about how to back your seed phrase or private key.For browser Open your browser settings. Find the Privacy or Clear browsing data section.11 Feb 2026Published on 11 Feb 202626 Aug 2026Updated on 26 Aug 202623How do I add OKX widget on my phone?
Long press on the screen Select Widget at the bottom Scroll over and locate OKX Select the widget type you prefer Select the settings icon to edit the watchlistHow do I add floating widget? Open OKX app Enter the trade page Select the More (⋯) button at the trading chart main header Select Settings Select Positions Tracker Turn on Positions Tracker toggle You should be able to see an OKX widget on the screen edge.15 Aug 2023Published on 15 Aug 202313 Oct 2026Updated on 13 Oct 20266,583How do I use the chart trading layout?
The new web charting trading layout brings a range of benefits to traders, enhancing their efficiency, trading experience, and control over their strategies. The layout includes fullscreen chart view, direct trading capabilities, and sophisticated drawing tools to elevate efficiency and simplify the trading process. The extended charting screens aid traders in conducting thorough analyses with integrated charting tools, facilitating swift trade executions without scrolling through screens.29 Jan 2024Published on 29 Jan 20245 Aug 2026Updated on 5 Aug 2026128