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Why is my account restricted and what should I do?
To ensure the safety of our users and community, OKX may occasionally restrict your accounts, in accordance with our Terms of Service. This is a security measure designed to maintain the integrity and compliance of the OKX platform. While an account is restricted, you may be unable to login to your account, withdraw, trade, or deposit funds. Available actions during an account restriction may differ in each case.Why was my account restricted?Feb 27, 2026Published on Feb 27, 2026Oct 16, 2026Updated on Oct 16, 20264,428OKX x McLaren NFT Sweepstakes Terms & Conditions
Shadow Cap 20 £40 / $50 6 MTC Tour 10 £95 / $120 Replica Cap 26 £43 / $54 7 2 GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 8 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 9 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 10 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 11 MTC Tour 10 £95 / $120 Replica Cap 27 £43 / $54 12 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 13 2Apr 25, 2024Published on Apr 25, 2024Aug 26, 2026Updated on Aug 26, 2026608Crypto Tax Reporting (DAC8) FAQ
to 11-digit number.Feb 23, 2026Published on Feb 23, 2026Sep 30, 2026Updated on Sep 30, 20266Buy crypto with rewards terms and conditions
Campaign Period and Key Deadlines The campaign operates within two distinct windows to ensure all participants have a fair opportunity to complete their streaks: Enrollment Window: Users must successfully opt in on the campaign landing page between February 25, 2026 and March 11, 2026 (midnight UTC+1). Completion Window: While the enrollment period ends on March 11, users have until midnight UTC+1 on March 15, 2026 (inclusive), to complete their 5-day streak.3.Feb 19, 2026Published on Feb 19, 2026Aug 5, 2026Updated on Aug 5, 2026Unseen City Shirts - Blue Moon - NFT FAQ
Once the window to claim your digital collectible has closed, a representative will be in touch via the email address provided within 14 working days. 9. Can I trade or sell my digital collectible? No. The Unseen City Shirt digital collectibles cannot be sold, transferred or traded. 10. What does “utility” mean in the context of NFTs? Utility is a Web 3 term for special access to products, services, and platforms given to users who hold a certain NFT.11.Apr 25, 2024Published on Apr 25, 2024Aug 26, 2026Updated on Aug 26, 20262OKX Deposit Bonus 2026 FAQ
You must opt in and deposit at least €10 during the campaign period. Regional restrictions and the full campaign terms apply.How is the bonus calculated? Your bonus is 8% of the amount you deposit and keep in your eligible OKX balance. For example, if you deposit €1,000 and don't withdraw anything, your bonus is €80. If you deposit €1,000 but withdraw €200, your net deposit is €800 and your bonus is €64. You must opt in before depositing.Aug 6, 2026Published on Aug 6, 2026Aug 7, 2026Updated on Aug 7, 202619How do I set up Offline Mode?
Withdrawals during the protection window: All withdrawals are blocked automatically and can't be approved through authentication.What happens during my Offline Mode protection window? During your protection window, all withdrawal requests are blocked, regardless of the withdrawal amount or channel used. You won't be able to bypass the restriction using facial authentication. To make a withdrawal, wait until the protection window ends.Jul 7, 2026Published on Jul 7, 2026Aug 5, 2026Updated on Aug 5, 20263How do I create passkeys? (web)
It's the most secure option to protect your account, and you can use your biometrics or a USB security key to log in.Create a passkey Before you create a passkey, make sure you at least have: A device with Windows 10 or macOS Ventura, or A mobile device running iOS 16.0.0 or Android 7.0 or later, or A USB security key that supports the FIDO2 protocol Make sure you're using a FIDO-supported browser with: Chrome 109 or above Safari 16 or above Edge 109 or above Log in to your account at okx.com andAug 16, 2023Published on Aug 16, 2023Oct 22, 2026Updated on Oct 22, 20264,468How can I do spot trading with the Jupyter Notebook?
You can run a Jupyter Notebook server on Windows, Mac OS or Linux. This tutorial provides a pretty comprehensive guide on how to get a Jupyter Notebook up and running.2. How can I install the python-okx package? Once you start running a Jupyter Notebook, you can install the python-okx package by simply running the pip install python-okx in the notebook or in a terminal (or via command prompt for Windows):3. How can I create API keys?Sep 29, 2023Published on Sep 29, 2023Aug 5, 2026Updated on Aug 5, 2026581What's OKX Security Assistant?
OKX Security Assistant is an application developed by our security team to protect our Windows users, prevent virus and trojan attacks, and safeguard user assets. When you receive a risk alert from OKX Security Assistant on a Windows device, it indicates that the current device environment may pose threats to your account and asset security.Why did I receive a risk alert from the OKX Security Assistant?Jan 15, 2026Published on Jan 15, 2026Aug 25, 2026Updated on Aug 25, 2026173X Stake FAQ
Examples: User A stakes 1,000 USDT at 4:10 PM (UTC), and the amount stays the same across all 3 snapshots. Their staking amount for the 4–5 PM window is recorded as 1,000 USDT. User B stakes 2,000 USDT at 4:50 PM (UTC), but all 3 snapshots for the 4–5 PM window have already been taken. Their staking amount for that window is recorded as 0 USDT.May 12, 2026Published on May 12, 2026Aug 5, 2026Updated on Aug 5, 202610Deposit Bonus FAQ
Subject to the applicable terms and conditions, Eligible Deposit is the amount obtained by taking eligible fund inflows that were successfully credited during the current rewards session's calculation window, subtracting eligible fund outflows counted during the same period. Examples for illustration purpose only: the offer offers an 8% bonus for Eligible Deposits between 10 and 10,000 EUR. User A has 100 EUR in eligible deposits and 95 EUR in eligible withdrawals during the offer window.Sep 3, 2026Published on Sep 3, 2026Oct 1, 2026Updated on Oct 1, 2026OKX Card First Transaction Bonus FAQ (EEA)
Spend a qualifying amount with your OKX Card online, offline, or both, and earn up to 12 USDG (~€10) in total rewards. It’s designed to help you get the most out of your card from day one.When does this offer go live and who is eligible? The offer launched on 1 August 2026. Eligible users can see this offer in the OKX app under Pay account > Benefits.What rewards can I earn?Jul 22, 2026Published on Jul 22, 2026Sep 11, 2026Updated on Sep 11, 20261How do I turn on the quick order feature?
There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button. The Floating window provides a customizable interface that can be moved around your screen, allowing you to place orders without disrupting your main workspace. This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data.Oct 23, 2024Published on Oct 23, 2024Aug 5, 2026Updated on Aug 5, 202633How do I register an account on OKX?
You can also download the OKX desktop app for Windows or macOS, or use the web version directly in your browser — no installation required. The web version is accessible on any device, including Apple Mac, and requires no download or installation. Learn more on how to get started below.Get startedDownload the OKX desktop app (PC / computer) You can download the OKX app or web version here. Download options are available for Windows and macOS.May 23, 2024Published on May 23, 2024Oct 12, 2026Updated on Oct 12, 202674