All
FAQ
Announcements
Product documents
Which types of institutions are supported by OKX?
Privately owned financial Institution Privately owned company Fund Family office (private investment vehicle) Non-profit organization Trust Government-owned enterprise Publicly traded company If you're wondering about your type of institution, learn more about it here.Jan 29, 2025Published on Jan 29, 2025Aug 25, 2026Updated on Aug 25, 202653What onboarding information is required for the non-profit organization (NPO)?
What's a non-profit organization (NPO)? An NPO is an entity, often tax-exempt, that seeks to serve the public good rather than make a profit. NPOs can operate within one jurisdiction or internationally and can include foundations, charities, non-governmental organizations, political organizations, volunteer service providers, research institutes, and professional organizations.Who are the key persons for an NPO?Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202684How do I withdraw EUR with SEPA bank transfer?
You can complete a EUR withdrawal to your bank account from your OKX account. EUR local bank transfers are currently only offered to our European customers (residents from EEA countries).How do I make a cash withdrawal?Nov 16, 2023Published on Nov 16, 2023Sep 1, 2026Updated on Sep 1, 2026263How do I deposit EUR with SEPA bank transfer?
You can complete a EUR deposit from your bank account to your OKX account. EUR local bank transfers are currently only offered to our European customers (residents from EEA countries). We accept both SEPA (Standard) and SEPA Instant. Use SEPA Instant for real-time EUR deposits. Make sure to check with your bank about their fees and SEPA instant availability. To initiate a transfer, you will need to access your bank account and provide your unique OKX account details.How do I make a cash deposit?Nov 16, 2023Published on Nov 16, 2023Aug 5, 2026Updated on Aug 5, 2026152Where can I find the minimum deposit amount required for non-BTC?
What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select...Oct 16, 2024Published on Oct 16, 2024Aug 5, 2026Updated on Aug 5, 202667Spot margin vs X-Perps: which one should I choose?
This article explains what each one is and how to decide which fits what you're trying to do.Can I borrow against my crypto and withdraw the cash? No. Borrowing on OKX is a trading facility, not a cash loan. When you borrow on spot margin, the borrowed funds stay in your trading account and can only be used to place trades on OKX. They can't be withdrawn, sent to an external wallet or bank account, or used as collateral for anything else.Sep 3, 2026Published on Sep 3, 2026Sep 3, 2026Updated on Sep 3, 2026How do I update my verified name, identity information, document, or country of residence?
Once finished, please allow some time for your account status to update.Aug 28, 2026Published on Aug 28, 2026Sep 21, 2026Updated on Sep 21, 20269How do I buy crypto with Google Pay?
Access to this service is based on the phone device and model and the countries supported by Google Pay, which isn't related to the verified country of residence with us. You must hold either a Visa or Mastercard in your legal name as registered with us. Other cards aren't supported at this time.How do I buy crypto with Google Pay? For the best experience, please add your card directly through the Google Wallet app.Jul 22, 2025Published on Jul 22, 2025Aug 4, 2026Updated on Aug 4, 20265Crypto Tax Reporting (DAC8) FAQ
Non-Maltese Nationals/Residents: Taxpayer Reference Number (TRN) Maltese Nationals: 8 characters (7 digits followed by 1 letter, for example, 1234567M). This number is the same as the ID card number. Non-Maltese Nationals/Residents: 9 digits (for example, 999999999). This number is issued upon tax registration. ID No.: On your Maltese identity card. TRN: Issued by the Commissioner for Revenue Malta; appears on official tax documents, notices, and correspondence.Feb 23, 2026Published on Feb 23, 2026Sep 30, 2026Updated on Sep 30, 20266How do I determine my company type and understand which documents I need to prepare?
Accounting department: The accounting department may have insights into your institution's financial structure and regulatory requirements, which can help in identifying the appropriate institution type. Corporate secretary: The corporate secretary or governance officer is responsible for maintaining institution records and can provide information about your institution's legal structure.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026171How do I deposit EUR with a debit or credit card?
You can now complete a cash deposit from your bank account to your OKX account using Visa or Mastercard debit or credit cards. To initiate the transfer, you’ll need to add a valid card issued by an European Economic Area (EEA) bank that hasn’t expired. Once the card deposit is processed successfully, the funds will be credited instantly to your OKX account, allowing you to start trading right away.How do I make a EUR deposit with a credit or debit card?Feb 12, 2026Published on Feb 12, 2026Aug 5, 2026Updated on Aug 5, 20263How do I buy crypto with BLIK?
Which banks support BLIK? BLIK can be used by anyone with a mobile application from one of the banks: Alior Bank, Bank Millennium, Santander Bank Polska, ING Bank Śląski, mBank, PKO Bank Polski, VeloBank, BNP Paribas, Credit Agricole, Bank Pekao S.A., Spółdzielcza Grupa Bankowa, Bank Polskiej Spółdzielczości S.A., Nest Bank, Bank Pocztowy, BOŚ Bank, Citi Handlowy, Bank Spółdzielczy w Brodnicy, Bank Spółdzielczy Rzemiosła w Krakowie, Krakowski Bank Spółdzielczy and Revolut mobile apps.Aug 20, 2025Published on Aug 20, 2025Aug 13, 2026Updated on Aug 13, 202612How do I deposit EUR with Easy transfer?
What happens if I deposit from a non-EUR bank account? If your bank account isn't in EUR, your bank will automatically convert your funds into EUR before sending them to your OKX account. You'll still receive EUR in your OKX balance. Please note that your bank may apply: Currency conversion fees Their own exchange rate These charges are set by your bank, not us.8. How do I check my cash deposit history?Feb 10, 2026Published on Feb 10, 2026Sep 1, 2026Updated on Sep 1, 20261What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
If the issue is not resolved, please reach out to our customer support.SEPA deposit account Update your SEPA transfer details in your online banking system if you have standing instructions with your bank. If you have SEPA deposit accounts, a new SEPA deposit account will be automatically assigned to you. Any existing EUR balances will be seamlessly transferred to your new SEPA account.Jul 2, 2025Published on Jul 2, 2025Aug 27, 2026Updated on Aug 27, 2026171How do I deposit EUR with Bancontact?
Bancontact is a popular payment method that allows residents of Belgium to make secure, real-time bank transfers directly from their bank accounts. You can now complete a EUR deposit from your bank account to your OKX account by using Bancontact as a payment method. Kindly note that Bancontact is only available to fully verified individuals from Belgium.How do I make a cash deposit with Bancontact?Sep 13, 2024Published on Sep 13, 2024Aug 5, 2026Updated on Aug 5, 20264