You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.

RPC stands for remote procedure call, which is a protocol that lets your OKX Wallet communicate with a specific blockchain network. By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.

Subsequent transfer attempts will show incorrect error messages, indicating a loss of control over the address in reality.Fraud case study 3: Exploiting similar addresses Review of fraudulent tactics: Utilizing an address generator to create addresses resembling the user's and misleading users into copying the incorrect address, resulting in the loss of assets.Fraud case study 4: Mnemonic/PrivateKey disclosure Review of fraudulent tactics: Fraudsters guide users to share their screens under the pretext

What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.

What matters is that when conditions change the trade isn't stuck with a stale path. Over many trades the average outcome improves.Does it cost extra gas? Yes, a bit. The contract does extra pool comparisons onchain, which costs a little more gas. Usually the extra tokens you get back outweigh that. On chains with cheap gas (Solana, BSC), the overhead is small enough to ignore.Does it replace slippage protection? No. Slippage tolerance still defines the worst price you're willing to accept.

A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals are not allowed.How do I create a sub-account?On the web Open OKX website and login to your account, go to Profile...

What are the common reasons a trigger order might fail? Here are the most common causes, the message you'll see, and what to do: 5% protection threshold exceeded - Place a new order when market conditions are less volatile. Insufficient balance - Top up your balance and place a new order. Token delisted - The order can't be retried. Choose a different token. Payment method invalid or expired - Update your payment method and place a new order.

Repaying a margin loan won't return your balance to exactly what it was before you borrowed. Your collateral is valued at current market prices, so its value moves while the loan is open, and the figure you see after repayment reflects those price moves rather than a missing asset.

What's Convert? Convert simplifies the crypto conversion process by eliminating the need for multiple trades or frequent asset transfers between accounts, providing you with a seamless experience. It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage.

👉Learn more and apply for your OKX Card What's OKX Pay and how does it work with the OKX Card? OKX Pay is your digital dollar account built into the OKX app. With OKX Pay, you can: Save, spend, and send money globally Earn interest in your account balance Pay directly using your OKX Card from your available funds Everything is managed in one app—simple, transparent, and convenient.How can the OKX Card help me save on international travel?

Wallet Connect or connects your OKX Wallet to your Exchange account, allowing you to transfer up to 10,000 USD daily without additional verification. This feature is currently available in select regions. Stay tuned for updates.How do I view all linked/bound wallets? Open the OKX Wallet App, go to Menu > Account settings > Profile > Wallet Connect to view the wallets linked to your exchange...

Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?

Simple buy & sell is sometimes called Convert, and from your side the two work the same way: you're shown a locked quote and you receive the amount in the preview, rather than placing an order into an order book. If you used Simple buy & sell and expected an order-book fill at the spot market price, the difference you're seeing is the quoted price, not a change made to your order type.For a side-by-side comparison of the two flows, see How do Simple buy & sell and spot trading differ?

What are untradable assets? Untradable assets are crypto that OKX doesn't support, and can't be traded. To learn more about how to withdraw your untradable assets, see What should I do if I accidentally deposit crypto that OKX does not support? However, to improve our user experience, we support untradable asset withdrawals. Please note that untradable assets cannot be used for P2P trading.

OKX Drops is OKX's exclusive NFT initial offering platform. You can find various handpicked projects with builders, artists, creators, and celebrities here.What events does Drops support? Drops has successfully launched a wide range of activities, and you can now participate in various types of events, such as allowlist giveaway, mint, and airdrop subscriptions. Drops events are supported across...