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Why is my OKX app not working?
If your OKX app isn’t loading, keeps crashing, or won’t open, the issue can often be fixed with a few simple troubleshooting steps. This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Mar 16, 2026Published on Mar 16, 2026Aug 28, 2026Updated on Aug 28, 202656What can I do if my device is running in an unsafe environment?
Previously, this issue could cause the OKX App to crash in order to protect your assets. While this ensured security, it did cause some inconvenience for users. Currently, OKX has implemented technical optimizations: if an abnormal mobile environment is detected, you will only receive a security alert instead of the app crashing.Jan 19, 2023Published on Jan 19, 2023Aug 25, 2026Updated on Aug 25, 2026301How can I troubleshoot web or app issues?
Clearing cache is helpful when your crypto app keeps crashing during startup or after updates.Reinstall OKX app If your OKX app is still not working after updates and cache clearing, it’s time for a full uninstall/reinstall: Remove OKX app from your device. Restart your phone. Download the latest version again from the official app store.Feb 11, 2026Published on Feb 11, 2026Aug 26, 2026Updated on Aug 26, 202623What onboarding information is required for a privately owned company?
These entities are involved in many kinds of industries, such as manufacturing, pharmaceuticals, real estate, and construction. To verify as a privately owned operating company, please follow the steps below and submit the required documents and information. Who are the key people for a privately owned company?Oct 13, 2023Published on Oct 13, 2023Aug 5, 2026Updated on Aug 5, 2026299What onboarding information is required for the non-profit organization (NPO)?
Provide identifying information Provide identifying information for the NPO, such as your institution’s legal full name, registration address, principal place of business, institution type, an industry, amongst other pertinent and verifiable data. Provide identification documentation Provide valid proof of identity (PoI) and proof of address (PoA) documents that verify the existence and establishment of the NPO, as well as the identity of each key person involved.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202683How do I protect my account from Trojan horse takeovers?
If your device is infected by a Trojan horse, you may notice: Slower performance, system crashes, or unexpected popups. Unknown apps or programs installed. High network activity even when idle. Antivirus protection is disabled without your action. Random restarts or other suspicious activity.If your account is being taken over, signs include: Logins from unknown devices or locations. Being locked out of your own account. Changes to your recovery email or phone number.May 30, 2025Published on May 30, 2025Aug 26, 2026Updated on Aug 26, 202619What onboarding information is required for a family office?
Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registration address, principal place of business, institution type, and industryOct 13, 2023Published on Oct 13, 2023Aug 26, 2026Updated on Aug 26, 202692What onboarding information is required for a privately owned financial institution?
Provide identifying information Provide identifying information for the privately owned financial institution, such as your institution’s legal full name, registration address, principal place of business, institution type, and industry, among other pertinent and verifiable data.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 2026248What onboarding information is required for a Publicly Traded Company?
Provide identifying information Provide identifying information for the publicly traded company, such as your institution’s legal full name, registration number, incorporation date, registration address, principal place of business, institution type, and industry, amongst other pertinent and verifiable data.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202683How can you grab exclusive opportunities with OKX Launchpad?
Virtual Conferences: In a world transitioning to digital gatherings, NFTs have enabled exclusive access to virtual conferences and industry events, fostering networking opportunities and immersive experiences. The OKX NFT Marketplace's diverse offerings, combined with the ability to access event tickets, primary subscriptions, and whitelist drops, showcase the platform's commitment to providing a multifaceted NFT ecosystem for users.Nov 10, 2023Published on Nov 10, 2023Aug 5, 2026Updated on Aug 5, 202659What onboarding information is required for the government-owned enterprise?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Oct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202673What onboarding information is required for a fund?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Oct 13, 2023Published on Oct 13, 2023Aug 19, 2026Updated on Aug 19, 2026132Does OKX Marketplace charge fees?
In an industry where fees often surpass 1%, this feature is a game-changer.What does the NFT Marketplace landscape look like? NFTs are digital assets that represent ownership of unique items or pieces of content. These tokens have taken the world by storm, with artists, collectors, and creators flocking to various marketplaces to buy, sell, and trade their prized digital possessions. However, one issue that has plagued NFT marketplaces is the hefty fees associated with listing and trading.Oct 14, 2023Published on Oct 14, 2023Aug 5, 2026Updated on Aug 5, 202622Simple Earn FAQ (EEA)
Low Risks We protect your assets in Simple Earn with strict risk control; industry-leading security measures and advanced infrastructure.When will I start earning? Once your order is submitted, it will be matched with the borrowing demand on the market. Once your order is matched to borrowing demand, your subscription will start earning interest. You'll earn market APY if it matches or exceeds your minimum selected earning APY.Dec 9, 2025Published on Dec 9, 2025Aug 5, 2026Updated on Aug 5, 20261What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Provide feedback to platform customer service: if the (suspected) scam occurs on a cryptocurrency exchange platform, immediately contact customer service. Please also include a screenshot showing where the scam address was obtained. This will help us take prompt action to protect other users and resolve the issue. You can now report scams directly on our platform, via both app and web.Mar 11, 2024Published on Mar 11, 2024Aug 26, 2026Updated on Aug 26, 2026815