Note: your status changes only after all three steps have been completed.Can OKX automatically change my status to elective professional? No. Elective professional status must be requested by you. We can't move you into this category without you initiating the process.Is elective professional client status available for all OKX products? No. On our platform, elective professional client status is currently available for X-Perps.

1. My institutional verification is still under review or taking longer than expected. What should I do? Check the institutional verification page and the registered business email for any request for additional information. If additional information is required, please provide it so that the review can continue. If no action is required, the application remains under review; monitor the page and...

Please check your email for updates as our onboarding team may contact you for additional information While the application is under review Once your application is approved, the status will update to Approved Your institutional verification status will return as Verified once it's approved Note: if your application is rejected, the status will be updated to Rejected and you may select the verification feedback option for more information and you'll receive a detailed explanation of the rejection

An Invitee becomes a “Qualified Invitee” when the Invitee: has satisfied the criteria for verified VIP1 status or above under the applicable OKX VIP Program rules; and maintains verified VIP status continuously for at least 50 consecutive days. 4.2. Time during which an Invitee holds VIP status solely through a VIP Trial Card or another temporary VIP trial does not count towards the 50-day period. 4.3.

Shadow Cap 20 £40 / $50 6 MTC Tour 10 £95 / $120 Replica Cap 26 £43 / $54 7 2 GS tickets, paddock tour, driver meet-and-greet (+$1,000 for flights + accommodations) 2 £1,600 / $2,025 Cobranded cap 30 £35 / $45 8 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 9 Signed cap 5 £40 / $50 Cobranded cap 30 £35 / $45 10 MTC Tour 10 £95 / $120 Cobranded cap 30 £35 / $45 11 MTC Tour 10 £95 / $120 Replica Cap 27 £43 / $54 12 Virtual Driver Briefing 10 £0 / $0 Cobranded cap 30 £35 / $45 13 2

A notification will appear automatically after you select the crypto.Method 2: Check OKX Status Open the official website, select More > Status Scroll to the Status of deposits and withdrawals section Enter the crypto you want to check Select the Operational status to view supported networks and their current status. Note: always make sure both platforms use the same crypto and network when making deposits or withdrawals. Mismatched networks may result in permanent loss of assets.

Check the Progress and Status columns for its current confirmation progress and deposit status. Select the blockchain explorer icon next to the Transaction ID, where available, to view the transaction’s latest on-chain status.What can I check in the deposit details?

Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

To check the hold status of your rewards: Go to My rewards Select On hold Find the reward you want to check — the remaining hold time is shown next to each item OKX My rewards page with On hold status and reward details Note: rewards listed under Earned are already available to withdraw. If you need further help, reach out to OKX Assistant.

Please contact the recipient promptly to confirm the status of the assets: If the recipient is a wallet, please contact the relevant wallet support for assistance. If the recipient is another trading platform, please reach out to their customer support for help.

Go to Rewards > My Rewards > Vouchers to find your issued vouchers and their status. If your reward has just been issued, allow up to 48 hours for the status to update.

If the status doesn't update within the expected time shown in the order details, contact OKX Assistant with the order ID, order time, crypto, cash currency, amount, and payment method.12. My card was charged, but I haven’t received my crypto. What should I do? Open Activity, filter for Buy orders, and check the order status: Completed: Check whether the crypto appears in your account. If it's still missing, contact support with the order ID.

Who is eligible to apply for VIP status? If you're already a VIP with another cryptocurrency exchange, or if your total trading volume or deposited assets qualify you for VIP status, you can apply for the same VIP status at the bottom of this page.Can I use VIP Trial Cards in the VIP trading? No. VIP Trial Cards can't be used in the VIP trading.Why can't I access the VIP Concierge Chat with my VIP Account Manager after my VIP status expires?

Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details option Copy the transaction hash Open Arbitrum Tools by selecting the button below, and once you're in; insert your transaction hash, and select Submit: Select Submit to check the transaction status If your funds are stuck, you'll be prompted to connect your wallet.

Wait for the status to update and check the payment details in the OKX App. Avoid submitting another payment for the same order while its status is pending. If it remains pending, contact the merchant and OKX Support with your order details.What if the payment fails? Check the payment status and transaction details in Pay Activity before trying again. If the payment failed and no funds were deducted, return to the merchant’s checkout and retry. Why did my order expire?