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Event Contracts Between settlement FAQ
With lower bound a and upper bound b (a < b), if a ≤ settlement price < b, the contract settles as "Yes" (in range). Otherwise, it settles as "No" (out of range). The lower bound is inclusive and the upper bound is exclusive, meaning settlement price = lower bound a → "Yes", and settlement price = upper bound b → "No".How is a Between contract settled?Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 20262Multiple accounts FAQ
You'll therefore need to retain Account A, your verified account, and close/delete Account B, the KYC0 account.Before closing Account B, please transfer any remaining assets from it to prevent asset or data loss. Please also confirm which email address and phone number you want to keep on your verified account. We can then guide you through moving the preferred login information to Account A.Sep 25, 2026Published on Sep 25, 2026Oct 21, 2026Updated on Oct 21, 20263X Stake FAQ
For example, only users A and B participated in the event: User A staked 1,000 USDT with a bonus multiplier of 1.5x. Weighted staked amount: 1,000 × 1.5 = 1,500 USDT; User B staked 1,500 USDT with a bonus multiplier of 1.0x. Weighted staked amount: 1,500 × 1.0 = 1,500 USDT; Since both users have the same weighted staked amount, they each receive 50% of the reward pool.May 12, 2026Published on May 12, 2026Aug 5, 2026Updated on Aug 5, 202610How do I use the Taker buy/sell volume indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.May 16, 2024Published on May 16, 2024Aug 5, 2026Updated on Aug 5, 202631How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Aug 13, 2023Published on Aug 13, 2023Aug 26, 2026Updated on Aug 26, 20269,254Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the TRC20 chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Aug 22, 2023Published on Aug 22, 2023Aug 26, 2026Updated on Aug 26, 202621,646What attestation do we need to agree to when verifying as an institutional customer?
Applicant has read, understands, and agrees to be bound by OKX’s Terms of Service (hereinafter the “Terms”), and any modification or amendment thereto for as long as it uses the Services (as defined in the Terms); B. any information and/or documentation provided in connection with its application to open or maintain an account or subaccount on OKX (collectively, the “Application Documentation”) by Applicant previously or herewith is true, accurate, correct, and complete; C. any Application DocumentationFeb 5, 2024Published on Feb 5, 2024Aug 25, 2026Updated on Aug 25, 2026134Simple Earn FAQ (EEA)
Even if you have subscribed to Simple Earn, (a) if your selected minimum APY is higher than the current market APY, your order will not be matched and therefore won’t generate earnings; or (b) if your selected minimum APY is equal to the current market APY, there is also a chance that your order will not be matched due to an oversupply of eligible lending funds, and the unmatched portion won't generate earnings.When can I receive my redeemed funds?Dec 9, 2025Published on Dec 9, 2025Aug 5, 2026Updated on Aug 5, 20261Formal Complaint Handling Process - OKX EEA
However, if you wish to file a formal complaint you may do so either: (a) Via the OKX Europe online complaints form (b) By submitting the complaints form (available in all 24 Official EU Languages) to the email eu.complaints@okx.com. (c) By downloading and sending the complaints form by registered post to will be using this: Piazzetta Business Plaza, Office Number 4, Floor 2, Ghar il-Lembi Tas-Sliema, Malta.Jan 23, 2025Published on Jan 23, 2025Aug 5, 2026Updated on Aug 5, 202620Institutional verification: status, tasks, rejection and information updates
B. Main operating country Select the country or region where the company mainly carries out its day-to-day business and substantive operations. Consider where the core team works, business activities are managed, and the company’s principal operations actually take place. This may be different from the legal registration country. C.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 20265DEX Referral FAQ
You import the same Wallet X on Phone B and bind code CODE456. Trades on Phone A → commission goes to CODE123’s inviter. Trades on Phone B → commission goes to CODE456’s inviter.Commission not received issuesWhy didn't I receive commission when my invited friend traded?Dec 31, 2025Published on Dec 31, 2025Oct 13, 2026Updated on Oct 13, 20267OKX x McLaren NFT Sweepstakes Terms & Conditions
General Conditions: In the event that the operation, security, or administration of the Sweepstakes is impaired in any way, OKX may, in its sole discretion, either: (a) suspend the Sweepstakes to address the impairment and then resume the Sweepstakes; or (b) award the prizes at random from among the eligible entries received up to the time of the impairment.Apr 25, 2024Published on Apr 25, 2024Aug 26, 2026Updated on Aug 26, 2026608Loop Investment FAQ
Loop supplies Asset A to a lending protocol as collateral, borrows Asset B, converts it into Asset A, and supplies it again. This process repeats based on the number of loops you select, increasing both the collateral position and the amount borrowed.Can Loop result in a loss of principal? Loop is not a principal-protected product. If borrowing costs exceed asset returns, net returns may decline or become negative.How is Estimated APY calculated?Sep 4, 2026Published on Sep 4, 2026Sep 4, 2026Updated on Sep 4, 202613Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For example: If a user's BTC token balance is A, its BTC equity is A and BTC debt is 0 If a user's ETH token balance is -B, its corresponding equity is 0 and the debt is B Next, we build a Merkle tree with these account values as leaves. The root of the tree acts as a single value representing all user balances. Each user can prove their account is part of this tree by using a Merkle Path that shows how their account connects to the root.Oct 21, 2024Published on Oct 21, 2024Sep 9, 2026Updated on Sep 9, 2026114Deposit Bonus FAQ
User B has 12,000 EUR in eligible deposits and 1,000 EUR in eligible withdrawals during the offer window. The Eligible Deposit is therefore 11,000 EUR. However, User B's rewards will be calculated based on the upper threshold limit of 10,000 EUR, and the 1,000 EUR above the cap won't earn an additional bonus. User B's estimated total reward is 800 EUR, distributed through multiple payouts.Why is my Eligible Deposit 0?Sep 3, 2026Published on Sep 3, 2026Oct 1, 2026Updated on Oct 1, 2026