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How to prevent phishing emails?
If the address looks similar but not exactly the same (for example, “okx.com” changed to “oikx.com” or an unrelated domain), treat the email as suspicious.2. Review the content carefully Even if an email looks polished, there are signs that often give away a phishing attempt. The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe.Jun 24, 2025Published on Jun 24, 2025Aug 26, 2026Updated on Aug 26, 20266What's JIT Routing?
If another candidate looks better by the time the block lands, the trade reroutes automatically. The user does nothing different. The logic sits inside the transaction itself. OKX JIT routing with three-step quote and re-quote flow at executionKey benefitsMore tokens received Comparing pools at execution time means the trade can grab the better path even when conditions move after the quote.Jun 12, 2026Published on Jun 12, 2026Aug 5, 2026Updated on Aug 5, 202632What's mark price vs last price vs index price?
This means a position may be affected by liquidation risk based on the mark price, even if the last price briefly looks different.Apr 15, 2026Published on Apr 15, 2026Sep 4, 2026Updated on Sep 4, 20261Why should I choose OKX affiliate program?
If you're looking for an affiliate program, we highly recommend checking out our affiliate program. We're a leading cryptocurrency exchange that offers a variety of trading products and services. Our affiliate program is easy to sign up for and offers a commission rate of up to 50%. Learn more about it here.What am I missing out? Our affiliate program offers a tiered commission structure — the more referrals you bring in, the higher your commission rate.Apr 19, 2024Published on Apr 19, 2024Sep 7, 2026Updated on Sep 7, 202618How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forSep 10, 2024Published on Sep 10, 2024Aug 5, 2026Updated on Aug 5, 202652Can’t find your wallet? Learn how to complete digital signature verification
If WalletConnect is available, select it and look for your wallet in the wallet picker. You are able to connect your existing wallet by simply selecting the wallet account with the address you’re verifying, then approve the connection and verification message in your wallet. Learn more about WalletConnect. Which hardware wallets can I use? If Hardware Wallet option appears, connect your device and approve the verification message on it.Oct 1, 2026Published on Oct 1, 2026Oct 16, 2026Updated on Oct 16, 20264What are OKX's crypto trading bots and how do I utilize them?
How the Spot DCA (Martingale) trading bot looks on the app While the DCA strategy is popular, our Spot DCA (Martingale) trading bot offers more flexibility. Users can choose when to enter a trade using technical indicators, and they only need to reserve the minimum funds required to start (Initial Order + First Safety Order). Additional funds can be added later as needed.Sep 4, 2025Published on Sep 4, 2025Aug 27, 2026Updated on Aug 27, 20263Does OKX Marketplace charge fees?
This includes emerging artists looking to showcase their work and seasoned collectors searching for unique pieces to add to their portfolios. We believe that every creator, regardless of their background, should have an equal opportunity to thrive in the NFT space.Democratizing access NFTs have opened up new possibilities for digital ownership, but the traditional fee structures have often excluded those with limited resources.Oct 14, 2023Published on Oct 14, 2023Aug 5, 2026Updated on Aug 5, 202622Affiliate activity portal - join page enhancement
Simply follow the steps below: Look for an ongoing activity on the Affiliate Portal Tick the checkbox beside "Promote activity on Join page. Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature.Jun 8, 2023Published on Jun 8, 2023Aug 5, 2026Updated on Aug 5, 2026229How do I modify TP/SL?
If you set your trigger on the mark price and then watch the last price on the chart, the two can differ, and your order can trigger at a moment that looks early or late on the chart. Check which price type is selected in the TP/SL panel before you compare a trigger against the chart.For the full setup steps, see How to set up take profit and stop loss of contract transactions.What are the tips for setting TP/SL?Jun 13, 2024Published on Jun 13, 2024Sep 9, 2026Updated on Sep 9, 202636How do I display historic orders on the chart?
Below is how you can start displaying your historic orders on the chart: Select Display on the trading chart Head over to the main menu on the trading chart and select Display Select Historical Orders Tick the Historical orders option to enable it Your historical orders will appear on the chart Once the page loads up, look up the historical order Hover over the historical order to view the details of your historical trade.Nov 29, 2024Published on Nov 29, 2024Aug 5, 2026Updated on Aug 5, 2026417X-Perps fees overview: trading fees, funding, and other costs
Review in-app details before confirming conversion or transfer steps.Why does my X-Perps result look different? What should I do?Apr 9, 2026Published on Apr 9, 2026Sep 1, 2026Updated on Sep 1, 20261How do I check if an email is officially from OKX via EML file?
If you are unsure, submit the EML file to OKX Customer Support for verification.Why can scammers make an email look real to you? Scammers can modify parts of an email's header to make the message appear as if it was sent from a legitimate domain, including an official address. This is possible because the email delivery protocol (SMTP) doesn't verify the true identity of the sender.Nov 24, 2025Published on Nov 24, 2025Sep 1, 2026Updated on Sep 1, 202627What's OKX Convert?
To check a specific conversion, open Convert, select the asset you're converting from, and look at the drop-down list of assets you can convert into.Sep 27, 2023Published on Sep 27, 2023Sep 4, 2026Updated on Sep 4, 20262,169How do I navigate to and customize notification settings?
If you’re looking to set up specific price alerts instead, check out our guide here. Below are the steps to navigate and customize your notifications according to your preference: Load your app and select Menu Enter into the profile section via Menu Select your Profile and settings in the top menu to load User Center Enter the User Center section Select Preferences.Oct 8, 2025Published on Oct 8, 2025Aug 25, 2026Updated on Aug 25, 202624