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OKX Card First Transaction Bonus FAQ (EEA)
Note: OKX reserves the final right to interpret this program.What’s the OKX Card First Transaction Bonus? The OKX Card First Transaction Bonus rewards you for making your first qualifying card transactions. Spend a qualifying amount with your OKX Card online, offline, or both, and earn up to 12 USDG (~€10) in total rewards. It’s designed to help you get the most out of your card from day one.When does this offer go live and who is eligible? The offer launched on 1 August 2026.Jul 22, 2026Published on Jul 22, 2026Sep 11, 2026Updated on Sep 11, 20261How do I withdraw EUR with SEPA bank transfer?
While we don't charge a fee for EUR withdrawals via SEPA bank transfers, additional transfer fees may be charged by your bank. Funds will generally be available instantly or up to 2 business days, depending on your bank. To learn more about our fees and processing time, read more here.How do I verify the ownership of the receiving account for the first time cash withdrawal?Nov 16, 2023Published on Nov 16, 2023Sep 1, 2026Updated on Sep 1, 2026263How do I deposit EUR with SEPA bank transfer?
Confirm the deposit transaction from your bank account Note: The deposit processing time will differ based on your bank and transfer mode (SEPA Standard/SEPA Instant).Nov 16, 2023Published on Nov 16, 2023Aug 5, 2026Updated on Aug 5, 2026153Crypto Tax Reporting (DAC8) FAQ
You can find it on: Norwegian ID card or passport Tax documents Social security documents Bank or government correspondence • https://www.skatteetaten.no/en/person/national-registry/identitetsnummer-og-elektronisk-id/fodselsnummer/ • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/norway-tin.pdf Poland National Identification Number; Polish: Powszechny Elektroniczny System Ewidencji Ludności (PESEL) Digits: 11-digit Format: 99999999999 Found on your national ID card, & passportFeb 23, 2026Published on Feb 23, 2026Sep 30, 2026Updated on Sep 30, 20266How do I submit my proof of address (POA)?
Valid bank statements. Tax form, tax statement, or tax return. Valid rental agreement: The lease period must be for at least 6 months or more and the remaining tenure of the agreement must not be less than 2 months (can be issued for an indefinite period). It has to be signed by both parties (landlord and tenant). Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable.Sep 5, 2023Published on Sep 5, 2023Aug 5, 2026Updated on Aug 5, 20265How do I deposit EUR with Bancontact?
Bancontact is a popular payment method that allows residents of Belgium to make secure, real-time bank transfers directly from their bank accounts. You can now complete a EUR deposit from your bank account to your OKX account by using Bancontact as a payment method. Kindly note that Bancontact is only available to fully verified individuals from Belgium.How do I make a cash deposit with Bancontact?Sep 13, 2024Published on Sep 13, 2024Aug 5, 2026Updated on Aug 5, 20264What proof of address documents can I submit?
National identity card, residence permit, or driving licence showing full name, photograph, and address — Accepted while valid. Another POA may be requested when further verification is required. Official conduct certificate — Issued within the last 6 months. Insurance document from an authorised insurer — Issued within the last 6 months; home, vehicle, personal, and medical insurance may be accepted.How do I upload my proof of address?Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026A beginner's guide to identity verification
I have multiple nationalities. Which nationality should I use to pass identity verification? For the best experience, try using the nationality that is most relevant to your identity.3. Why am I unable to select a voter's card as a form of ID? This type of ID may not be supported for identity verification in your country. If you believe it should be supported in your country, please contact customer support.4. What are acceptable forms of government-issued ID?Sep 25, 2023Published on Sep 25, 2023Aug 25, 2026Updated on Aug 25, 20266,535How do I withdraw USD with an international wire transfer?
You'll receive an email once money is deducted from your OKX account and on the way to your bank account.6. When will I receive my money after an international wire transfer? After the funds leave OKX, it generally takes up to 5 business days to arrive at the receiving bank. Actual timing varies depending on your bank's processing time.7. Where do I find limits, fees and processing time details for cash withdrawal?Dec 31, 2024Published on Dec 31, 2024Aug 5, 2026Updated on Aug 5, 202611How do I sell crypto?
It doesn't support direct payouts to a bank account, card, or external payment provider.Can I sell crypto directly to my bank account or card? No. Sell does not send the proceeds directly to a bank account, debit card, credit card, or external payment provider. The proceeds from a completed Sell order are credited to your Trading account balance.Is there a fee for selling crypto? There is no transaction fee for Sell orders.Aug 10, 2023Published on Aug 10, 2023Sep 21, 2026Updated on Sep 21, 20262,241Individual identity verification eligibility, review time and supported identity documents
Open the identity-verification page and select your actual country or region of residence and nationality. The page will display the identity-document types and services currently supported for your profile. Use your own valid, government-issued document and complete the facial check yourself. Do not select another country, region, nationality, or document type to bypass an unavailable option. You must be at least 18 years old, and services are not available in restricted locations.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 202610How do I buy crypto with BLIK?
Which banks support BLIK? BLIK can be used by anyone with a mobile application from one of the banks: Alior Bank, Bank Millennium, Santander Bank Polska, ING Bank Śląski, mBank, PKO Bank Polski, VeloBank, BNP Paribas, Credit Agricole, Bank Pekao S.A., Spółdzielcza Grupa Bankowa, Bank Polskiej Spółdzielczości S.A., Nest Bank, Bank Pocztowy, BOŚ Bank, Citi Handlowy, Bank Spółdzielczy w Brodnicy, Bank Spółdzielczy Rzemiosła w Krakowie, Krakowski Bank Spółdzielczy and Revolut mobile apps.Aug 20, 2025Published on Aug 20, 2025Aug 13, 2026Updated on Aug 13, 202612How do I buy crypto with my cash balance?
To add cash to your balance, you need to make a deposit to your OKX account via bank transfer or any other payment methods available to deposit cash.Nov 16, 2023Published on Nov 16, 2023Sep 30, 2026Updated on Sep 30, 20261How do I deposit EUR with Easy transfer?
What happens if I deposit from a non-EUR bank account? If your bank account isn't in EUR, your bank will automatically convert your funds into EUR before sending them to your OKX account. You'll still receive EUR in your OKX balance. Please note that your bank may apply: Currency conversion fees Their own exchange rate These charges are set by your bank, not us.8. How do I check my cash deposit history?Feb 10, 2026Published on Feb 10, 2026Sep 1, 2026Updated on Sep 1, 20261How can I check whether I registered an individual or corporate account?
For an individual account, you’ll generally be asked to provide your own legal name, nationality, country of residence, identity document, and other personal information. If you’re still unsure, you can provide us with a screenshot of the verification page so we can help you identify the verification type. Please hide sensitive information such as your ID number, document image, residential address, phone number, and email address before sharing it.Oct 8, 2026Published on Oct 8, 2026Oct 8, 2026Updated on Oct 8, 20268