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Gas fees FAQ
Tron, for example, determines its gas fees as below: Bandwidth: most transactions on the Tron blockchain consume bandwidth, with each account receiving 5000 free bandwidth daily. Insufficient bandwidth requires burning TRX, with 1 bandwidth equaling 0.001 TRX. Simple TRX transfers typically consume a fixed 268 bandwidth. Energy: energy is required for smart contract executions, with consumption varying by contract complexity.Feb 17, 2025Published on Feb 17, 2025Aug 18, 2026Updated on Aug 18, 2026345What proof of address documents can I submit?
This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below. It must show your legal name and current residential address, and it must be complete, clear, official, and unaltered.Accepted documents Bank or neobank statement or letter — Issued within the last 3 months. Tax form, tax statement, or tax return — Issued within the last 3 months.Aug 28, 2026Published on Aug 28, 2026Sep 15, 2026Updated on Sep 15, 202610What proof of address documents can I submit?
This article explains which documents OKX accepts as proof of address, so you can complete your identity verification without delays. You only need to submit one of the supported documents below.Aug 28, 2026Published on Aug 28, 2026Aug 28, 2026Updated on Aug 28, 2026OKX listing mechanism
What types of instruments support Call Auction or Pre-open? Call Auction and Pre-open mechanisms are used for spot and perpetual futures trading pairs during listings. The applicable opening mechanism for each trading pair will be specified in the listing announcement. 3. Is there a limit to the number or size of orders users can place during the Call Auction? Yes, we apply a limit on the total size of orders that applicable users can place during the call auction.Apr 27, 2018Published on Apr 27, 2018Aug 5, 2026Updated on Aug 5, 20267,546How do I trade perpetual futures on OKX?
What's perpetual futures? Perpetual futures, like expiry futures and options, are derivatives that track the price of an underlying asset. While perpetual futures work like expiry futures, they don’t have expiry dates, which means buyers and sellers can hypothetically keep their positions open perpetually — as long as their account holds enough margin to cover them. The mechanism of price convergence is another key difference between perpetual futures and expiry futures contracts.Mar 25, 2024Published on Mar 25, 2024Oct 12, 2026Updated on Oct 12, 2026144What can I do if I trigger P2P risk control?
What should I do if I trigger the platform's risk control? You can submit a self-service appeal in the app by following these steps. This is the fastest and most effective way to process your appeal. You can go to your OKX app homepage > P2P trading, select the Appeal in the pop-up window at the bottom of the page. Please complete the facial recognition verification as prompted and submit all required materials.Sep 13, 2023Published on Sep 13, 2023Sep 15, 2026Updated on Sep 15, 20261,879What can I do if my device is running in an unsafe environment?
It's important to know that having a rooted device can increase your susceptibility to viruses, system instability, and privacy leaks. Android devices do not enable root by default. If a device is rooted, malware could exploit the root privileges to attack the system, creating unnecessary security threats. For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do?Jan 19, 2023Published on Jan 19, 2023Aug 25, 2026Updated on Aug 25, 2026301What's Nitro Spreads and how can I trade on OKX Nitro Spreads?
What's BBO Offset in Nitro Spreads? BBO offset, also known as Best-Bid-Offer offset, is a crucial metric which you can see before placing your order, under the price of the spread. This value doesn't take into account quantity and is solely determined by the difference between the best price in Nitro Spread against the implied best price you'll get if you execute the same strategy in the Central Orderbook at this moment.Sep 25, 2023Published on Sep 25, 2023Aug 11, 2026Updated on Aug 11, 202636What can help prevent P2P crypto scams and protect my assets?
To combat the rising cases of P2P frauds, we've outlined common crypto scams and provided tips on how to avoid falling prey to such schemes.What can I do to avoid P2P crypto scams?Sep 2, 2023Published on Sep 2, 2023Sep 15, 2026Updated on Sep 15, 20261,474How can I reduce trading fees?
Using limit orders as your preferred order type can help reduce trading costs.May 19, 2025Published on May 19, 2025Sep 1, 2026Updated on Sep 1, 202682How can I troubleshoot web or app issues?
Note: always back up any recovery phrases or login credentials before uninstalling, especially for your wallet app.Switch network Try switching networks (for example, from mobile data to Wi-Fi, or vice versa) to rule out network connection issues.Contact Support If the issue persists after completing the steps above, please contact the OKX Assistant for further assistance.Feb 11, 2026Published on Feb 11, 2026Aug 26, 2026Updated on Aug 26, 202623How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.8. Can the platform help recover funds lost to scams?Aug 21, 2023Published on Aug 21, 2023Sep 15, 2026Updated on Sep 15, 202612,599How can I enhance my OKX app security?
Don't grant "accessibility permissions" to third-party apps, as this can allow unauthorized control over your device. Don't enter your OKX account details on unverified or suspicious websites, especially phishing sites imitating OKX.How can I respond immediately to threats?May 14, 2026Published on May 14, 2026Sep 22, 2026Updated on Sep 22, 20262How can I get my project listed on OKX?
What's this listing guide about? Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview?Apr 16, 2026Published on Apr 16, 2026Aug 26, 2026Updated on Aug 26, 20266How can I switch the site to my preferred language?
Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us. Here’s how to select the Language option from the top menu to view the available languages.Jan 15, 2026Published on Jan 15, 2026Aug 26, 2026Updated on Aug 26, 202653