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How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?
If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Sample of the supported POA documents Full bank statement for verification purposes Electricity and water bill for verification purposes Internet bills for verification purposes EJARI for verification purposesMay 7, 2024Published on May 7, 2024Aug 11, 2026Updated on Aug 11, 20261,119How can I enhance my OKX app security?
Unknown apps (for example, "cleaner," "toolkit," or "meeting" apps) install themselves automatically. You experience frequent pop-up ads or unwanted redirects to suspicious websites. There are unauthorized transactions on your account. Your keyboard input or clipboard content is modified unexpectedly.How do I remove malware and secure my device? Uninstall suspicious apps: Remove any apps downloaded from unofficial sources.May 14, 2026Published on May 14, 2026Sep 22, 2026Updated on Sep 22, 20262How do I enhance my OKX app security?
Unknown apps (for example, "cleaner," "toolkit," or "meeting" apps) install themselves automatically. You experience frequent pop-up ads or unwanted redirects to suspicious websites. There are unauthorized transactions on your account. Your keyboard input or clipboard content is modified unexpectedly.How do I remove malware and secure my device? Uninstall suspicious apps: Remove any apps downloaded from unofficial sources.Mar 21, 2025Published on Mar 21, 2025Sep 22, 2026Updated on Sep 22, 202640How do I submit my proof of address (POA) in Saudi Arabia?
Valid utility bills such as water, electricity, internet bills, or landline telephone bills. Mobile phone bills are not acceptable. Note: The POA must list your residential address. The name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder.Jun 12, 2024Published on Jun 12, 2024Sep 15, 2026Updated on Sep 15, 2026272How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Sep 25, 2024Published on Sep 25, 2024Aug 11, 2026Updated on Aug 11, 20264How do I submit my proof of address (POA)?
Valid utility bills such as water, electricity, gas, home attached television or internet bills, landline telephone bills. Mobile phone statements are not acceptable. Mortgage statement which is issued by a regulated financial institution. Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license.Sep 5, 2023Published on Sep 5, 2023Aug 5, 2026Updated on Aug 5, 20265Guide to ID and selfie photos for identity verification
If you're required to provide a selfie holding an ID during the verification process, make sure you follow the instructions below: The ID you're holding should be the same as the one you photographed in the steps described above; The photo side of your ID should be facing towards the camera; Take your selfie in a well-lit space; Make sure the info on your ID is clearly legible; Make sure your face is fully visible, unobstructed by masks, hats, or glasses, etc.; Make sure your ID isn't blocking yourOct 13, 2023Published on Oct 13, 2023Aug 25, 2026Updated on Aug 25, 202614,708How do I verify an individual account?
They must meet the following criteria: Include your full name, date of birth, issue and expiration date No screenshots of any kind are accepted Legible and with a clearly visible photo (sharp and non-blurry) All corners of the document must be visible Not expired Selfies They must meet the following requirements: Your entire face has to be placed within the oval frame Nothing obstructs your face, such as masks, glasses and hats.Sep 25, 2023Published on Sep 25, 2023Aug 25, 2026Updated on Aug 25, 202632,179How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be yourSep 5, 2023Published on Sep 5, 2023Aug 28, 2026Updated on Aug 28, 2026892A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinSep 25, 2023Published on Sep 25, 2023Aug 25, 2026Updated on Aug 25, 20266,535
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